Enhance digital maturity of services to individual and corporate beneficiaries
Solutions Delivered
Built a secure integration layer between GOSI and national data providers (MOI, HRSD, MOH).
Develop and explored AI assistant (“GOSI Brain”) to guide users, and enhance customer
Measurable Impact
Reduced claims processing time by over 70%
Significantly reduced inbound inquiries and administrative burden
Boosted user satisfaction and GOSI’s AI maturity standing
Increased client digital transformation index at Qiyas
