Ministry of Hajj and Umrah

Hajj Program Modernization

Contract type

Subcontract

Industry

Government / Religious Services

Focus area

Operations Management & Geospatial Intelligence

Project Details

Client

Ministry of Hajj and Umrah

Type

Subcontract

Industry

Government / Religious Services

Status

Completed

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Project Objective

Transform Hajj operations with digital command centers, real-time monitoring, and geospatial intelligence

Solutions Delivered

Reconstructed milestone tracking and task execution plans. Deployed enterprise risk management registry and escalation matrix. Delivered knowledge-transfer sessions to 50+ ministry and operator personnel. Developed the Hajj Master Plan and OKR hierarchy. Launched interactive dashboards for monitoring service provider performance. Automated inspection and compliance forms linked to central database. Engineered operational KPIs linked to daily field ops. Enabled real-time incident tracking through data streams from ground teams. Established digital command center blueprint, including SOPs and escalation protocols. Built integrated spatial databases spanning city planning, mobility, crowd density, and safety protocols. Assessed and recommended next-gen surveillance and guidance technologies. Designed roadmap for smart sensor integrations and spatial data automation

Measurable Impact

Modernized Saudi Arabia’s most complex seasonal operation. Embedded transparency, traceability, and operational resilience into Hajj planning